Hi support team,
I have bought this piece of software a few days ago. My goal was to resort, order and re-arrange my photo archive.
I tried now for the 6th time to do an ingest!!!! Every time the software crashes and stoped working!!!
And after that when I restart PM and do the ingest again it DOES NOT CONTINUE WERE IT STOPED but it creates tons of duplicate files by copying the same files again!!!!
I do a simple copy and paste! No complicated math operations! Just a copy this file to that directory!
And it crashes all over!
I want PM to continue where it stoped the ingest at the crash!!!!
It's the worst piece of software I ever bought!!!!
I lost almost 1 complete day with this "great" software!!!
FIX IT!!!! It's full of bugs!!! Read your support forum!
Hi, Markus. I'm sorry you're having trouble. I've created a support ticket for you, and you should be hearing back from support shortly.