Troubleshooting

How to use Share Screen in Zoom with Photo Mechanic
When you use Share Screen in Zoom and you select a single app like Photo Mechanic, Zoom will not share any new windows that the app creates. So when you ope...
Wed, May 12, 2021 at 3:26 PM
COVID-19 / Coronavirus Info
As the entire world continues to adjust to and deal with the spread of the novel coronavirus, SARS-CoV-2 (COVID-19), we hope that our customers are doing al...
Tue, Mar 17, 2020 at 11:08 AM
FAQ: macOS Catalina and Photo Mechanic
Note: this FAQ also applies to Big Sur What’s the deal with Catalina? Apple released macOS 10.15, aka Catalina, on October 7, 2019. The new macOS Catalina...
Wed, Jul 14, 2021 at 12:40 PM
Troubleshooting slow rendering issues
The advice on this page is intended for both macOS and Windows users. If you notice problems with slow rendering, we recommend updating Photo Mechanic to th...
Mon, Dec 7, 2020 at 3:52 PM
Tips before upgrading your computer OS
We always recommend exercising caution when upgrading to a new OS, especially if you have any crucial deadlines approaching. Please make sure you have your ...
Wed, Nov 20, 2019 at 11:18 AM
Where did the Mac Spotlight search feature go?
We listened to you and brought this feature back to the macOS version of Photo Mechanic 6. Check to make sure you have the latest macOS version installed.  ...
Thu, Apr 2, 2020 at 4:53 PM
Removing structured keywords
If you wish to completely remove structured keywords and start from scratch, you can delete the structured keywords file.  On macOS, it is in the following...
Thu, May 21, 2020 at 4:45 PM
Trouble using external drives with macOS Catalina
If you are using macOS Catalina and can't see your external drives or camera cards (they appear but don't expand) in the navigator column of conta...
Thu, Jul 30, 2020 at 3:58 PM
Mask/Unmask
This is a tool for troubleshooting when using Photo Mechanic with other apps. It is not to be confused with the Photoshop® mask tool. Find it under Tools>...
Wed, May 19, 2021 at 1:51 PM