Troubleshooting

COVID-19 / Coronavirus Info
As the entire world continues to adjust to and deal with the spread of the novel coronavirus, SARS-CoV-2 (COVID-19), we hope that our customers are doing al...
Tue, Mar 17, 2020 at 11:08 AM
FAQ: macOS Catalina and Photo Mechanic
What’s the deal with Catalina? Apple released macOS 10.15, aka Catalina, on October 7, 2019. The new macOS Catalina will no longer allow 32-bit application...
Mon, May 4, 2020 at 9:44 AM
Troubleshooting slow rendering issues
The advice on this page is intended for both macOS and Windows users. If you notice problems with slow rendering, we recommend updating Photo Mechanic to th...
Tue, Dec 31, 2019 at 9:51 AM
Tips before upgrading your computer OS
We always recommend exercising caution when upgrading to a new OS, especially if you have any crucial deadlines approaching. Please make sure you have your ...
Wed, Nov 20, 2019 at 11:18 AM
Where did the Mac Spotlight search feature go?
We listened to you and brought this feature back to the macOS version of Photo Mechanic 6. Check to make sure you have the latest macOS version installed.  ...
Thu, Apr 2, 2020 at 4:53 PM
Removing structured keywords
If you wish to completely remove structured keywords and start from scratch, you can delete the structured keywords file.  On macOS, it is in the following...
Thu, May 21, 2020 at 4:45 PM