Troubleshooting
As the entire world continues to adjust to and deal with the spread of the novel coronavirus, SARS-CoV-2 (COVID-19), we hope that our customers are doing al...
Tue, Mar 17, 2020 at 11:08 AM
What’s the deal with Catalina? Apple released macOS 10.15, aka Catalina, on October 7, 2019. The new macOS Catalina will no longer allow 32-bit application...
Mon, May 4, 2020 at 9:44 AM
The advice on this page is intended for both macOS and Windows users. If you notice problems with slow rendering, we recommend updating Photo Mechanic to th...
Tue, Dec 31, 2019 at 9:51 AM
We always recommend exercising caution when upgrading to a new OS, especially if you have any crucial deadlines approaching. Please make sure you have your ...
Wed, Nov 20, 2019 at 11:18 AM
We listened to you and brought this feature back to the macOS version of Photo Mechanic 6. Check to make sure you have the latest macOS version installed. ...
Thu, Apr 2, 2020 at 4:53 PM
If you wish to completely remove structured keywords and start from scratch, you can delete the structured keywords file. On macOS, it is in the following...
Thu, May 21, 2020 at 4:45 PM
If you are using macOS Catalina and can't see your external drives or camera cards (they appear but don't expand) in the navigator column of conta...
Thu, Jul 30, 2020 at 3:58 PM