Troubleshooting
When you use Share Screen in Zoom and you select a single app like Photo Mechanic, Zoom will not share any new windows that the app creates. So when you ope...
Wed, May 12, 2021 at 3:26 PM
As the entire world continues to adjust to and deal with the spread of the novel coronavirus, SARS-CoV-2 (COVID-19), we hope that our customers are doing al...
Tue, Mar 17, 2020 at 11:08 AM
Note: this FAQ also applies to Big Sur What’s the deal with Catalina? Apple released macOS 10.15, aka Catalina, on October 7, 2019. The new macOS Catalina...
Wed, Jul 14, 2021 at 12:40 PM
The advice on this page is intended for both macOS and Windows users. If you notice problems with slow rendering, we recommend updating Photo Mechanic to th...
Mon, Dec 7, 2020 at 3:52 PM
We always recommend exercising caution when upgrading to a new OS, especially if you have any crucial deadlines approaching. Please make sure you have your ...
Wed, Nov 20, 2019 at 11:18 AM
We listened to you and brought this feature back to the macOS version of Photo Mechanic 6. Check to make sure you have the latest macOS version installed. ...
Thu, Apr 2, 2020 at 4:53 PM
If you wish to completely remove structured keywords and start from scratch, you can delete the structured keywords file. On macOS, it is in the following...
Thu, May 21, 2020 at 4:45 PM
If you are using macOS Catalina and can't see your external drives or camera cards (they appear but don't expand) in the navigator column of conta...
Thu, Jul 30, 2020 at 3:58 PM
This is a tool for troubleshooting when using Photo Mechanic with other apps. It is not to be confused with the Photoshop® mask tool. Find it under Tools>...
Wed, May 19, 2021 at 1:51 PM